CAVA

Reviews about CAVA

• Amy Nguyen

  Nov, 30 2018
  ★ ☆ ☆ ☆ ☆
  Food here is alright! I've eaten here two or three times, two of those times being online orders. The girl up front, Megan/Meghan, is terrible. She has a terrible attitude when you ask her for anything. When I came in to pick up an order, she told me to grab it myself and also forgot a portion of my order. She does not smile, she does not help, she does not make you feel welcome. When I called back in, she did not acknowledge that she had forgotten it or even apologized. I made a 20-30 minute drive back to pick up my forgotten order and received no apology from her, only a manager who also gave me an unapologetic, almost mocking attitude when I told her what happened. The other employee did the same, and made condescending remarks. She then continued to speak about me in another language while laughing amongst the others. They did not offer any compensation for my time, and I had to ask for it myself. Will NOT return to a location where the customer service is AWFUL. Only one man was kind to me, and did not make me feel uncomfortable when asking for anything. Try a different CAVA, this one is spiteful and will not help anyone they've made a mistake towards. The order they ended up forgetting was also cold when given to me.

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