Leather Medic MD

Reviews about Leather Medic MD

• Jeff Foster

  Apr, 22 2018
  ★ ☆ ☆ ☆ ☆
  When they replaced my convertible top they did not replace the rain gutter, which is standard procedure according to another convertible top company. I was never aware I should consider replacing the rain gutter. In fact, I wasn't aware of such a thing until a year later when I became aware of standing water in my wheel well. As a result, the rain gutter leaked, and I got significant water damage/mold/mildew in my trunk. When I called Leather Medic, they said it was not their fault even before looking at it (a lawyer's kind of response, not a customer service response). When I took it to them anyway for help, they said it would be $300 just for labor to repair plus $600ish for the part. Also, I would need to find part myself and bring it to them. Huh?? They also said this same issue has happened with them with Toyota Solara’s 3 times. Obviously, I took it somewhere else for repair. That’s when the other company said the rain gutter should always be replaced when the top is replaced. Even if it were not standard procedure, I couldn’t believe they left the original rain gutter in, after the other guy showed it to me. It was completely deteriorated and falling apart. I wish I had taken a picture of it to post here.

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